Any questions relating to Orange’s handling of personal information should be directed to our Privacy Officer.
In order to facilitate the operation of our website and to provide our services, we may collect personal information from you. This information may include but is not limited to: your name, email address, mailing address, postal code, date of birth, address, phone number, credit card number and bank account information. Please note that you must be over 18 years of age and have the requisite power and authority in order to access our website and to receive our coaching services. Children under the age of 18 are prohibited from accessing this website. Orange does not knowingly collect or solicit personal information from children under the age of 18 nor does Orange allow persons under 18 to become registered users or to request information through our website.
Orange is required to collect and use personal information in order to provide its services, to open, maintain and process payment transactions, to administer and process customer surveys, special promotions and contests, for other marketing activities, to maintain accounts, to process and deliver invoices and statements. As a result, personal information can be collected when you use our website.
Your IP address, your computer’s operating system, the browser type and language are automatically collected each time you use the website. Moreover, the identity of the website you came from will also be collected, as will your web request and the date and time of your visit and the site pages visited. Other information such as your name, address, and email address is collected in order to allow us to administer the website, to identify and contact users and in order to conduct website maintenance. For audit and other internal and administrative purposes Orange may also keep a record of all information you contribute to the website.
How We Use Your Personal Information
We may provide your personal information to companies that provide services to help us with our business activities and to monitor and analyze the use of our services. These companies are authorized to use your personal information only as necessary to provide these services to us.
With your consent, your name, contact information and the start date and end date of the coaching you receive will be provided to the International Coach Federation for credentialling purposes.
From time to time, Orange may provide personal information to third parties who administer our products and services, to customer statement producers and to mailing services that process and mail statements.
In all cases, Orange limits the amount and type of information collected to that which is necessary to meet the purposes described above. Orange undertakes to keep all personal information it collects strictly confidential. All information that does not have a specific purpose or that no longer fulfills its intended purpose will be destroyed in a secure fashion. Orange will only retain personal information for the duration of its intended use or as otherwise required by law.
Orange does not sell, rent, loan, trade, or lease any personal information collected, as well as any information that personally identifies you or allows us to connect you to any third parties who are not involved in our relationship with you.
We may also disclose your personal information as required by law to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
How We Use Your Email Address
We may at times share with you news, products, and events. In order to share with you, Canada’s antispam legislation (CASL) requires us to obtain your consent to receive electronic communications. When you provide us with your email address, we will then assume we have your consent to email you (unless you say otherwise). However, to ensure you want to receive our helpful emails, our emails will also have an “unsubscribe” option at the bottom. In addition, from time to time, we may ask you to confirm your consent to receive our emails.
Safeguarding Personal Information
Although Orange takes measures to protect against data breaches and unauthorized access to your personal information, no company can completely mitigate the risks of such breaches or unauthorized access and no website is fully secure. Orange cannot guarantee that hacking, data loss, breaches, or other unsanctioned access of Orange’s security systems will never occur. Accordingly, you should not submit or otherwise provide personal information to Orange by any means if you consider that personal information to be sensitive.
Accuracy of Personal Information
If Orange requires personal information for a new purpose, it will seek consent for such new use.